FAQ
We have three different printing methods, each tested and the best selected for each garment we provide.
Sublimation Applying ink using sublimation. We use sublimation on our hard-good accessories such as custom mugs and shot glasses as well as some garments. It involves printing ink onto a very special transfer material and then applying that print to the item in a fancy heat press.
Sublimation results in very vibrant colors. You will usually notice that pinks and reds are brighter on mugs than other items.
We can sublimate on 100% light polyester fabric and colored cotton apparel.
2. Vinyl
Heat transfer Vinyl
Cutting a design or lettering from a sheet of vinyl.
Press the design or wording to the item.
3. Direct To Film (DTF)
Lasts over 25 washes.
WE ALSO WORK WITH MANY OTHER MATERIALS
AND EQUIPMENT TO BRING YOU A FINISHED PRODUCT
YOU CAN ONLY GET AT DESIGNS BY ROYAL PRINTZ.
WE LOOK FORWARD TO YOUR CALL!
The design will print proportionate to the way you see it on the display screen. Please take into account that we print in a design boundary so one can not wrap across the frame, so if the print appears smaller than anticipated, please strive on the item to look the design’s actual length once worn. ON ANY SCREEN A DESIGN WILL LOOK MORE VIBRANT BECAUSE OF THE RESOLUTION. Our designs turn out vibrant.
If you want your shirt to be printed using standard print locations (such as full chest or left chest), please use the graphics on this page as a guide when creating your own design in the design center.
For the most part, we will print everything exactly as you designed it. However, we might adjust your design slightly if you are clearly aiming for a certain standard. For example, if a design looks like all of the elements are centered, but our art department notices one element is slightly off-center, we will go ahead and center everything for you.
Vertical Positioning:
When aligning your design vertically, it's all about centering. Try to get the center of your design to align roughly near your armpits, while also staying within the "full chest box" above.
Look at the examples below. The green dashed line is the centering armpit line.
For shirts with low neck lines, like v-necks or some tank tops, the top of the design usually starts at about 3/4 inch from the collar.
Helpful Tips:
If you have any specific requests, be sure to add them to the Special Instructions field during checkout.
Let's say you would like a left chest design. First, look at the Left Chest graphic at the top of the page. Then, do your best to fit your design within that imaginary box in the design center. Then, when checking out, in the special instructions, simply write:
I want this to be a Left Chest design.
Our art department will use the Left Chest standard to make sure your design looks like a classic left chest design.
See below for more do's and don'ts when using the design center.
If you are expecting a standard center chest print, then...
If you are expecting a standard left chest print, then...
If you really want your design to be printed on your belly, and you want to be extra sure that we know it, please leave a message in the Special Instructions.
For maternity designs, it is usually clear when the design should be printed on the belly. Those are no problem.
WE OFFER GROUP DISCOUNTS ON CUSTOM APPAREL & ACCESSORIES We offer group discounts on most items when you add 10+ applicable items to your cart. Your price will automatically update and show the discount that's been applied. Discounts vary depending on the product chosen and the inventory that's available. Unlike screen printers, the products and designs don't have to be identical. *Pricing is subject to change and cannot be combined with promo codes
We are a print on demand company, so each item you order is custom printed upon your order being placed. We offer four different delivery options for US orders; Economy, Quick, Expedited and Express At checkout, you will simply select the date you need the order to arrive by. All delivery options include production time and ship time. Please note when ordering, our cut off time is 3:30pm EST, so the dates at checkout will change at this time. Delivery options for US Domestic: Economy (12 business days) Quick (9 business days) Expedited (6 business days) Express (4 business days)* * Please note that due to supply chain issues Express shipping is temporarily restricted to a select product offering and limited quantities of 20 items or less. Delivery options for Hawaii and Alaska: Economy (18 business days) PLEASE NOTE: Carriers are processing and delivering record volumes while maintaining the necessary COVID precautions. This can lead to delayed updates for tracking numbers, which means we can't guarantee delivery dates. We thank you for your patience! If you have additional questions about timeframes, dates or costs, please reach out to our friendly Design Guides and we are happy to assist!
Yes we do! We ship to the following countries: Canada Australia Germany Puerto Rico Spain United Kingdom Virgin Islands Bahamas Delivery option for most international orders: Economy (20 business days) Delivery option for Bahamas and Virgin Islands: Economy (18 business days) Due to new safety procedures, some countries are experiencing customs delays which could affect this estimate. At this time, we are also not able to offer rush shipping for international orders. Please note that you are responsible for any duties or taxes that may be applied to your package after it has left our facility. The shipping costs incurred include production time and shipping cost to get out of the country, and do not include export taxes.
Out of Area surcharges are charged collected by FedEx in order to deliver out of their normal delivery locations, to more remote locations. This does not mean they never deliver to you, however, it is out of their norm.
For orders inside the continental United States, the surcharge is $3.85.
For Hawaii it is $12.00.
For Alaska and international orders it is $27.50.
For international orders it is $27.50.
Cancellations made after order has been placed will be subject to a 20% restocking fee plus any additional fees required to cover services already rendered. No cancellations will be accepted once production or any manipulation of the garments (tag removal, printed tags, printing, hem tagging, etc.) has begun on the order.
Your order is printed on demand just for you! If the finished product is considerably different from what you created, incorrect, incomplete, or in any way defective, contact us within 10 days of receiving your custom order. Send a photo of the issue to royalprintzofboston@gmail.com and include your order number. We will reprint the incorrect piece(s) for you. If we are unable to correct your custom order, we will refund the original form of payment. We do not accept returns or exchanges for your selection of incorrect items, sizes, designs, spelling, etc. Please remember to review your design (including spelling, names, dates, and sizing) before ordering, as each order is made individually to your specifications and cannot be resold. Sizing varies between manufacturers and styles. For specific sizing information, reference our online sizing charts under product info. Please note that due to varying monitor settings, the colors represented on screen may not exactly match the actual ink or garment. We recommend purchasing a sample order before placing a group order. Feel free to Contact Us, and we'll help you get started. After 30 days of receiving your order, we will no longer accept returns. Please Contact Us within two weeks of the expected delivery date for a package lost during transit.
It depends on what you are ordering. We offer rush service with shipping in as little as 5 days on low quanity number of items.
Please e-mail or call us for availability of this service.
If you have a specific date to have your garments in hand, please supply your sales representative with that date.
The majority of orders placed in our retail location are produced while you wait. This is for only 1-2 shirt orders. Typically we spend about 20 minutes on the design and the printing takes about another 20 minutes. If we have numerous orders to process it could take longer but we are usually able to produce the shirts the same day. In an effort to be fair to each customer, we may limit the number of shirts for same day production.
You may also come in to our location to put in big orders also, and will be given a day and time for items to be ready for pick up.
No.
We use high quality sublimation paper and we store our prints in a dry, cool, dark environment.
All fabrics produced with the use of DTF technologies require gentle handling as far as it concerns washing, drying and ironing. The print is sensitive towards harsh conditions such as high temperature and high rpm washing cycles, meaning that the colors will fade, the inks will crack and even peel off.
Under normal use, the design in vinyl should last more than five years. I recommend following these care guidelines to maximize the lifespan: Do not dry clean the garment.
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